If I could give zero stars, I would. This agency has lived up to the negative reviews I've seen. I missed my flight due to their inability to resolve my booking issues, despite reaching out for help days before my trip. On the day of travel, I was told to wait at the airport for a resolution, but ultimately missed my flight. My attempts to contact their customer service were met with frustration, and I received no support. It has now been over 48 hours without any follow-up from them. This is unacceptable!
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