Well, the only way I can get any kind of reaction to reviewing this company is to do it through Trust Pilot. Again... Order no. 1047-502-553 - (order no. is included so they can't avoid replying to my review! Two days ago this company sent me a reply to my last review (from 10 September) about waiting since February for my refund. On 7 July they updated my account to say the refund had been received and to allow 7 working days for my refund. By my calculations, it has now been 50 working days since that date and still no refund. In the meantime, the credit card I paid with has expired and with the last phone conversation I had with them, they were going to send me a link to update my payment details.... which hasn't come. Frustrating to get a reply two days ago to my latest review, saying I needed to be patient as they are waiting on the refund from the airline!! THIS TRAVEL AGENT IS A SCAM.... TAKE NOTE OF THE REVIEWS AND STOP USING THEM!
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