I encountered conflicting information between the website and customer service. The site stated my order would ship within 2 days, but after a week without updates, I contacted customer service. They informed me that standard shipping is actually 7-10 days, contrary to what the website indicated. Additionally, I inquired about currency before ordering and was misled about the local pricing. Despite these issues, the customer service was prompt, courteous, and professional. The product quality is commendable, and I am pleased with my sabers. Considering all factors, I rate this company a neutral 3 out of 5 stars. There is room for improvement, but they are not the worst either.
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