Buyer beware. In September 2025 I ordered 2 Sabers from their website, the Purolator tracking information I was provided never showed any information. After 1 month of not receiving the product and tracking information showing nothing, I contacted SaberX. I was given some explanation about how they shipped through another carrier who would "hand off" to Purolator and to be patient. After a period of time with no product or tracking update, I followed up weekly and was give answers ranging from that they would follow up with other departments or the third party carrier.
After about 3 months of not receiving the product or any tracking information, I requested refund, I was first told that the order had "shipped" so they were unable to cancel. After more follow ups, I was offered either a 50% refund and keep item (not acceptable as the item wasn't arriving) or to return the item for 100% refund when it arrived (also not acceptable as clearly the item wasn't arriving).
I had to file a claim with Paypal to get my money back after about 3.5 months. SaberX ignored the Paypal dispute process entirely.
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The best lightsabers in the Galaxy! When I got my first saber I thought it was just way too cool to be kept for myself and wanted to see how I could share it with others. Thus, Saber X is born. A Canadian based business making their way through the universe one Star Wars experience at a time. I truly hope you love our sabers as much as we do, we certainly love sharing them with you!See more
