My experience with the clothing and sizing hasn't been ideal, though customer service was efficient, and I received refunds on all returnable items without hassle (three returns total). One was shipped incorrectly but resolved quickly since it was within the US. The other took four months because I shipped it from Canada without tracking due to cost, yet I still received the refund. The service only considers when you ship it out, not the delivery time. My main issue is with the sizing. The quality of the material is good, and the styles are appealing. I ordered an XS dress thinking it would fit my 90 lbs frame, but it was too small. I couldn't return it as it was a final sale. I then tried a size S, which was excessively large, and even another XS was still too big. One item looked completely different online and resembled poorly fitted pajamas in person, despite the nice material. I feel some items could be great, but after three failed attempts, I’m hesitant to try again. The unique styles are disappointing. I would have rated it higher if not for the sizing. There are some positives: you earn points for discounts at checkout, returns are free within the US, and shipping was reasonable considering it came from Australia. I had a positive experience when I mistakenly ordered the wrong size and they corrected it quickly. If I had better luck with the items, I would have rated it five stars.
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