I've purchased four dresses over the years, but the last one has discouraged me from returning. I had my eye on it for over a month, and when it arrived, it fit well except in the bust area, which was uncomfortably tight despite my not having large breasts. I quickly sent a photo to the service, but they claimed I measured incorrectly and that the dress had no negative reviews, implying I was at fault. This was disappointing, as I had to return it at a $20 shipping cost and received no response to my follow-up email. I've lost a loyal customer.
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