Unfortunately, my experience dealing with Mr. W. Everett, Deputy Team Leader, has been quite frustrating. His communication has been unhelpful and at times discourteous, which is disappointing given the circumstances. I’m now on my third day of chasing up a courtesy car with no response or resolution. The lack of coordination and clarity suggests a troubling gap in oversight, and it appears Mr. Everett may not be fully aware of the status of my case. I sincerely hope this feedback leads to improved service moving forward.
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