I’ve had to deal with numerous service providers over the years, but Sabre Car Insurance (and their appointed assessors, Northern Assessors) stands out as a truly appalling example of how not to run a business.This has been an exercise in serial communication failure from start to finish. Emails are consistently ignored. Phone calls, when answered, are riddled with evasions and misinformation. At no point have Sabre, or their representatives, demonstrated even the most basic willingness to engage constructively.The assessor assigned to our case was not just incompetent, they were actively dishonest. Blatant lies were told when challenged, and at every opportunity, blame was shifted to everyone else rather than acknowledging their own internal dysfunction. It’s abundantly clear that deflection is Sabre’s default strategy.This is not just poor service. It is a total abdication of responsibility. Their conduct borders on negligence, and it’s clear they operate with no regard for accountability or customer care.I have never left a review on Trustpilot before, but if this reaches even one person and prevents them from being drawn into the farce that is Sabre Car Insurance, then it will have been worth it. They cannot be trusted in any capacity, avoid them at all costs.
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