No option for zero stars, so one will have to do. This service is truly disappointing! Communication is lacking, and my emails are being ignored. My vehicle, which holds significant value, was sent to a scrap yard without my consent or knowledge until it was too late. They 'assumed' it would be written off despite no decision being made by an assessor. The accident occurred over a week ago, and I'm still waiting for a response. The other party involved has resolved everything through their insurance and has their vehicle back. Meanwhile, my vehicle is far away in Poole while I live near Bath! I strongly advise against using this service.
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