I booked two tickets yesterday through Safarni.com for a total of GBP 288. However, when I proceeded to the payment page, the amount was converted into AED and when it's been paid , I saw that the deducted amount was GBP 320.I have been trying to get help from customer support to get the difference back, as i did not accepted that hidden extra fee, but I keep receiving the same scripted reply claiming that “nothing is hidden” and that it is part of their policy.The issue is simple: the total price should clearly show all additional charges upfront so customers can see the real cost before booking. Displaying a lower price and then increasing it at the payment stage is misleading and unacceptable.I will be reporting this to WEGO and requesting that this company be reviewed and potentially removed from their list of available ticketing websites.
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