They are based overseas and are not even registered locally. They use another company's address to mislead customers. Our experience was dreadful, leading us to take legal action and fortunately, we received refunds for a disastrous holiday. The service has little understanding of customer rights and often makes false promises, changing bookings at the last minute and denying reservations altogether. They are deceptive. When you raise complaints, they seem oblivious but refuse to refund your money. Both parties will lie to the point where you start questioning your own reality! Avoid them and any other service at that location. We fought hard to hold them accountable in court, but it's best to steer clear!
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Safa Travel is one of the UK's leading Hajj and Umrah travel agencies, offering all-inclusive Hajj and Umrah packages from UK. Our packages include luxurious accommodations, VIP transportation, direct and indirect flights from all major UK airports, swift visa processing, ziyarat-s of historical places in Makkah and Madina, and your choice of full board, half board, or a la carte meals – all tailored to your preferences at competitive rates. Collaborations with major hotels in Makkah and Madina, over 100 airlines, and VIP transport providers ensure exceptional value and convenience. As a UK-accredited agency with IATA, ATOL, and Ministry of Umrah licenses, trust us to provide a secure and fulfilling Hajj and Umrah experience. Book your personalized Hajj and Umrah packages today and let Safa Travel guide you on this sacred pilgrimage. Visit our website for more information and special offers, or contact us today to get the best Hajj and Umrah deals.See more
