Right after my recent accident, I filed a claim with the service. They insisted I had to cover my own rental car costs. I contacted our insurance broker, who confirmed we had $1,000 coverage for a rental. This was just the start of the mishandling, which included deception and incompetence. The official police report clearly stated the other party was at fault, but they claimed otherwise! They didn't even review the police report when investigating my accident. There were many other negative incidents with this claim that I won't detail here. Many others have shared similar frustrating experiences. We've asked our broker to find another insurance provider. Are they all this bad? Thank you for your attention...
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Safeco Insurance, a member of Liberty Mutual Group, is a national US insurance company.