This service has provided the most disappointing insurance experience! After a recent fire, we were led to believe that paying extra for replacement value would fully cover our contents. However, when we filed our claim, they only offered cash value, deducting depreciation, which is nowhere near what we need for replacements! We submitted over $170,000 worth of items, but they only want to pay $42,000. After numerous discussions, they suggested if we repurchase all the lost items and submit the receipts, we might receive additional funds. The issue is, we don’t have $100,000 to buy everything again—something they likely rely on. Isn’t that the purpose of insurance? I find their practices manipulative and dishonest, taking money for premiums while failing to uphold their promises. They should be ashamed for misleading clients about coverage and then abandoning them during claims. Their business model is deeply flawed, and I can't fathom how their representatives can rest easy at night. My family has a significant social media presence, and if we can't reach a fair resolution, I will dedicate myself to exposing how deceptive this service is. I will do everything in my power to ensure others are aware of their scam tactics!
Claim your business profile now and gain access to all features and respond to customer reviews.
Safeco Insurance, a member of Liberty Mutual Group, is a national US insurance company.