I had a contract with a broker to move my apartment which was sub-contracted to Safe Hands Relocation LLC.Pickup driver started talking nicely when he arrived but in few minutes he turned different and start asking for more money. I had no choice but to agree.Example - I had professionally evaluated Cu ft of boxes / space and he demanded that it is 100 Cu ft less than what he believes. I ended up paying for 100 Cu ft more.Once they picked up the goods, there was no communication at all as to when goods will be delivered despite numerous calls and text messages.Similarly, when they delivered the goods, the driver started asking more money saying that distance from the truck to the apt is more than 75 linear feet. Literally, the elevator was less than 10 ft and apt was less than 15 ft.I strongly refused to pay for anything as it was very clear in contract that apt is on the 3rd floor with freight elevator and less than 25 ft.When they delivered, few things were damaged and a couple of items were missing. I called the office more than 15 - 20 times to respond. Finally, they sent me the claim form which I filled out immediately with evidence.Since then there has been no response except once they said they will get back to me within a couple of hours.It has been weeks now.I would STRONGLY recommend to stay away from them.
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