Horrible experience. Extremely frustrating trying to get ahold of anyone to answer any questions. Paid double the initial quote. A week before pick up we sent a detailed list of all of our belongings with measurements (our inventory increased so we had to pay more, which we understood and paid, no questions asked). Day of pick up the movers loaded our boxes and 2/3 of our couch and then told us they can’t add any more to the truck until we pay them an additional $2600 more than what we were quoted. On day of pickup we actually had less inventory than what we sent the week prior so it made no sense that we magically had double the cubic feet. When our stuff arrived the movers told us they didn’t even work for safe hands and they were contracted out. Which we were told Safe Hands didn’t do. Chose this company because it was cheaper than a pod/uhaul and had great google reviews and a good “early booking deal” but it ended up being way more money and a huge headache. Based on yelp reviews, it seems like we weren’t the only ones dealing with this nightmare of a company. They spend more time replying to bad reviews than they do taking care of their current customers it seems.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are a medical transport company
If you or a loved one ever needs assistance getting to and from medical appointments, we’re here to help. Reliable, compassionate, and on time — every time.
Feel free to reach out to us anytime for more information or to schedule a ride!
