This COMPANIES LONG REPLY TO MY SHORT COMPLAINT IS FALSE/NOT ACCURATE. The contract numbers were under quoted/bid. Typical of some movers. MY contract contained an itemized list of my big items...including big items they left behind. YOU DIDN'T CONTACT ME TO DISCUSS. Completely shocked/blindsided. They were contacted if I remembered anything. Contract total remained at $3736.51 plus $350.00 for packing loose items. Paid to date: $3236.51. Upon delivery i will owe $850.00 for a contract total=$4086.51 and they want more? I was called retarded, my messages are crazy. Agencies recommended I contact FBI. These are professionals? I'm 72 yo, on ssi and trusted this family and so called veteran owned company to give me honest service. Actual Veterans would not conduct business ripping off ANYONE BUT ESPECIALLY SENIORS. They knew long before my pickup they would not be picking up everything without additional cost. I should have been notified LONG ahead of pickup not at pickup. I would have made other arrangements much less stressful than dealing with this company. Google them read the many zero star ratings, Yelp, this platform TrustPilot, BBB sent them a letter of my complaint...no response giving them an F rating stating 40 previous complaints had no response and/or unresolved. why is my allowable response space much shorter compared to the novel this company posted. WARNING, SAVE YOURSELF, BELONGINGS, MONEY...DO NOT CONTRACT WITH THIS COMPANY!!!! SAVE YOURSELF THE FRUSTRATION! I don't understand why they haven't been shut down. I can't express my devastation and feeling of loss this company has cost me. $4,000 PLUS my hard work paying for my collections are now gone. I won't be rebuilding what i have lost, no starting over at my age...i know dramatic but unfortunately true.I hope I never have to use professional movers again.SHAMEFUL COMPANY/OWNERS AND EMPLOYEES. TRUSTPILOT: NOT ENOUGH SPACE FOR HONEST REPLY.
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