The SLD customer service is fantastic! The coordination between their social media team and CS staff, who are actually covering the phones, is great. I ordered a 4X FRAS vest through a call with “Mike”, despite the SLD system suggesting I was closer to a 6X. When I received the vest and went to try it on, I was humbled to discover that, in fact, I should have ordered a 6X. When I highlighted the issue to the SLD’s Instagram team, they re-connected me with “Mike” within 24 hours. “Mike’s” response was “not a problem, I can help take care of that”. A return shipping label was emailed to me during our conversation and an order for the 6X FRAS vest was entered into the system’s queue. SLD staff made this easy!
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Safe Life Defense Body Armor is engineered using high quality materials and attention to detail. Rated #1 in comfort & protection among all soft body armor!
