safelinkwireless.com

1.5
1.5 Based on 75 reviews

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Mason Coleman
I've been with TracFone safe link who ever

I've been with safelink.. TracFone lifeline I'm not really sure who they are anymore but recently I've experienced some really untasteful customer service. I find it someone on that out of the blue all of a sudden on the second day of the month my data ran out now I've been with this company for a while now over a year probably over two years never have I ever gone over 10 gigs of data considerably I have internet at home and I hardly ever leave my house anyway calling a customer service agent was borderline hysterical because they don't even know how to do their job but when they called me back it came up Verizon still confused about that. That's why I said whoever cuz I don't think they even know who they are anymore. also they have a automated system because they're not open during all hours and if you accidentally purchase something that the automated lots telling you to purchase you cannot get it refunded if it's the wrong thing I had a customer service agent that couldn't even help me log in definitely after 3 years of moving on to another carrier buyer beware it's ridiculous take your money don't and just keep apologizing at the end of the day it's your chat that told me I needed that's what I needed to purchase I still feel like I should get my money back lesson learned

1
Date of experience: Jul 31, 2025

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