One of the worst experiences of my life. Do not touch this company with a barge pole! Called at 00.30 with notice to be told there was a 50 minute delay but to await in orange car park. 01.30 arrived but no sign of car. Continued to ring and be ignored. Funny enough though when you call them from a brand new answer picked up within seconds! This happened multiple times with the same crap being given 15 minutes, 10 minutes it went on and on until we eventually got the car back at 03.00! 2 hours 20 minutes after our call! At 3am I contacted the company to state i wished to make a formal complaint - only to be told to call back during the day when a manager would be available. Called back at 10am to be informed no manager until after 5pm. I have logged a BBC watch dog investigation against them and urge as many others to do the same. This company needs shutting down!!!!
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