safemeetandgreet.co.uk

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1 Based on 74 reviews

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J Gray
Shocking company - Do not leave your car with them

Shocking company, do not use! On arrival at the airport despite calling 30 mins before arrival as per the booking details the driver did not arrive for another 35 minutes. When he arrived he had no ID or proof of the booking and expected me to give him the keys. I had to ask for him to get a copy of the booking from his supervisor. On our return it took nearly 2 hours and numerous phone calls before the car was delivered. It was damaged and despite identifying this before taking receipt of the car, contacting the supervisor and emailing the company I have yet to have any response from them. In fact now I am going through a legal claim. There is no way to speak to management and the only people you can speak to are the dispatchers who will not provide any information

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Date of experience: Sep 17, 2025

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