This is the first time I’ve ever been driven to write a negative review – but the service from Safe Meet And Greet (Stanstead) was frankly awful.I booked two weeks’ parking in September via Compare Parking Deals. Despite following instructions and calling 30 minutes before arrival, I was left waiting over 60 minutes with no real clarity on where exactly to drop the car (beyond “orange car park”).On my return, things were even worse. I called as soon as I collected my luggage, as instructed, yet still waited over an hour for my car to arrive. Calls often went unanswered, and when I did get through I was fobbed off with the same empty line: “just another 15 minutes.”The only saving grace – and the reason I’ve even given one star – was the driver who eventually brought the car back. He was polite, apologetic, and genuinely concerned about the problems. Unfortunately, his efforts were completely undermined by the company’s shambolic organisation and disregard for customers’ time.Travelling is stressful enough without this level of hassle. My advice: avoid Safe Meet And Greet at all costs. I’ll happily pay more next time to guarantee a reliable service.
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