After calling them 30mins before dropping car they were still late meeting me when dropping off car. And no checks done on pick up on car condition or mileage? On return journey again called them once off the plane . Me and family had to wait over an hour. They would not answer me. They said there was an accident on m11. I checked google maps at time .There was no delays. Each time I called same answer. 30-40minutes. We don’t know where driver is. Finally car arrives 1.15min later. Open the door. The car soaking wet inside Car floor was flooded with water. Someone else mobile was connected to our car. I asked the guy on phone where did they park my car. He would not say. And why was car wet. He said there was heavy rain? Our car does not leak it is rain proof ! All along it was one lie after another with not explanation. Definitely not willing to help. In simple terms it looks like someone had been driving our car as mileage was 500 mile higher. Type warnings on all four wheels also coincidentally flags. And car was left open hence wet car. Found on compare.com but also why are Stansted airport allowing such a company to exist on there land. This company also works under other names Clearly they have had issues. We were very disappointed after our holiday. I booked this as a meet greet service hoping this will make our trip better. It was the worse experience I have had ever . I don’t write reviews but felt on this occasion it necessary
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