We used Safe Meet & Greet when we were travelling to Carcassonne from Stansted. We changed our car 2 weeks before travelling so we called them with the new registration and we also emailed them the details. On travelling to the airport we called 30 mins before arrival and they didn't have a record of my registration. We explained that we had changed car and informed them of this but they still had our old registration on file. They requested new reg which I provided again. They were 30 mins late in collecting our car. Two days into the holiday they called me to say that my car was not taxed and didn't have an MOT! I explained again that we no longer owned that vehicle. On returning from holiday our flight was 60 mins late but on calling them at baggage reclaimed I was told it would be 60 mins before they could drop the car off. The time turned out to be 80 mins before they dropped the car. When the car was dropped back it was filthy, covered in dust. Really poor all around and we won't be using them again.
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