safemeetandgreet.co.uk

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1 Based on 74 reviews

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Karen McLaughlin
Absolutely disgusting company, do not use them. We arrived at airport at 9.30pm when we contacted th

Absolutely disgusting company, do not use them. We arrived at airport at 9.30pm when we contacted them we were told they had a drivers strike and were taking longer to bring the car back. After 1 hour and 20 minutes of waiting, trying to call and having the phone and messages ignored, asking for the postcode to collect the car ourselves without luck the company finally sent a taxi to collect the drivers of cars only. So four women had to get in the car and were taken to a disgusting site full of massive potholes and water logged. The staff at Stansted airport kindly took a further group of 7 there to collect cars to. No sorry, no compensation in fact the man seemed to be getting frustrated that we were calling for updates. So two hours after landing we finally got the car back. This is definitely not an easy option, we would have been better off parking ourselves and staying on site. This awful company are nothing to do with Stansted Airport and really cannot be trusted.

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Date of experience: Feb 28, 2026

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