I had a booking (made months ago) to stay here on 6th December. This afternoon 6 days before our stay I received an email saying we've cancelled your reservation at your request. I made no such request and I'm livid as after calling them I was told they are carrying out essential maintenance to the room and therefore won't be able to let us stay...no offer of another room, no compensation... nothing!! Avoid at all cost they cannot be trusted. Disgusting way to treat customers
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