safesteptub.com

2.6
2.6 Based on 61 reviews

...

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Had a safestep tub installed on August…

Had a safestep tub installed on August 28th. It looks like crap because the walls They built around it are uneven. The corners are sharp and the caulking is nasty. I have contacted SafeStep and they sent a guy out twice. They will not fix it unless you are on their time. Contacted BBB and they sent someone again. No call, no show. They tried to get me to agree to their terms before the date the guy was supposed to be here but requested more time. The guy didn't show so I told them no. They called and set up for a guy to be out today the 28th of August. Again no call, no show!

1
Date of experience: Nov 27, 2023

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