Would be zero stars if possible. Rushed to get all my stuff out by a certain date and they charged me for another month. AVOID AT ALL COSTS.
You have passed my details to a debt collection agency who are now threatening to put a default on my credit score, which would be catastrophic for me. I will absolutely go out of my way on a daily basis to make sure people use another service other than yourselves.
It is shocking how they think you can get away with ripping people off.
No payments were missed. I cleared out all my storage on the 27th of December and they tried to charge me for January (a whole extra month).
My account details. Contract Number: 1265239
If you need anything else from my customer account I can get it over to you. Not a problem at all.
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Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users.
Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives.
Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store.
Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.See more
