I guess I'm one of the few who had a bad experience with SafetyGlassesUSA.com. Ordered bifocal sunglasses; delivery time was stated as 5-7 days. It's day 4 and I cannot even learn if my order was shipped. I was told to install the iPhone app "Shop" to track my order. Jumped all the stupid hoops to install the app and STILL cannot get any update. So...I called customer service - and to their credit they answered promptly - and was given a long explanation about them having to order from the manufacturer. But still could not tell me any current status. (God almighty...) So, I called Onos, the manufacturer and got all I needed. It's finally shipping out tomorrow, and the guy sent me the tracking number with no shipper; UPS? FED EX? TARZAN? Parenthetically, all of this is platformed on Shopify; the seller and the manufacturer. THIS is the customer experience with Shopify? The "Shop" app - also built by Shopify - is useless, and is nothing more than a giant ad splasher. Item after item is thrown at you while scrolling to find what you are looking for. Enough already! What agony! And you wonder why Amazon is the world standard in online commerce.
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Safety Glasses USA, Inc. is a certified Veteran-Owned Small Business and a leading online retailer of safety glasses, sunglasses, and safety equipment.
Safety Glasses USA started in a small basement in October 2000 and has grown to offer one of the largest selections of protective eyewear online. Today our product line features over 50 brands of different safety products and over 2000 styles of safety, sport, and fashion eyewear.
Our headquarters, where we focus on providing world-class customer service, is located in the small town of Three Rivers, Michigan. However, our presence is worldwide.See more
