I returned a dress immediately after receiving it and have been waiting over THREE MONTHS for my £4,000 refund. This was supposed to be my wedding dress, and instead of getting my money back, I’ve been met with complete silence and excuses. Even after filing a bank claim, they’re STILL refusing to return my money. It’s clear they’re just using customers’ money to credit themselves – completely unethical and borderline criminal. They take your money, keep it, and give you nothing in return. I’ve never been so disappointed or angry. This was meant to be a joyful moment, and they turned it into a nightmare. Absolutely disgusting business practices. NEVER, EVER ordering again – and I warn everyone else to stay far away.
Claim your business profile now and gain access to all features and respond to customer reviews.
