Terrible service. I phoned with a home emergency on New Year’s Eve and nobody came until 5th January! They did not solve the problem but messaged to say that it was resolved.They don’t accept responsibility just pass you on. I got sent links that wouldn’t open. I am 78 and alone. I feel very unsupported.Went to Saga as I thought they would be good for the older person. I do not recommend and will not be renewing but unfortunately I have only just renewed and it was expensive but I thought it would be worth it because of their name. Very disappointed.
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