I am very dissatisfied with the support regarding a significant issue with my coffee machine. The assistance has been inadequate. After descaling, it began overheating, emitting a burning smell, and malfunctioning. Despite providing detailed information and following up multiple times, I’ve only received one response. The live chat feature is also consistently unavailable. For a high-priced machine from a brand that claims to provide excellent support, this level of customer service is unacceptable. I am left with a costly machine that feels unsafe and no clear options for repair or replacement. I strongly recommend others to think carefully before purchasing from this company if after-sales support is a priority.
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In May 2013, the Group launched a range of 17 of its premium designed and developed products into the United Kingdom under a new Group owned brand called Sage™. The brand identity and positioning of Sage™ is aligned closely to the new global Breville brand identity and ‘food thinking’ strategy.
Award winning kitchen appliances designed to inspire people to produce perfect food and beverage results in their own homes with ease. From espresso machines to food processors, the innovation in each appliance delights. The scents, sights and sounds of cooking awaken memories and create new ones. Shared with the people in your life who matter most. This is why we do what we do. Listen. Obsess. Innovate. Test. Refine. Design.See more
