sago.com

1.1
1.1 Based on 60 reviews

...

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Ethel Patterson
Frustrating delays in receiving payments

I used to enjoy participating in studies with the company, where payment was received promptly at the end. However, now it doesn't seem to matter if the study is in person or virtual; payments take an incredibly long time. I completed a study 11 weeks ago, and my incentive still shows 'processing'. Meanwhile, the company receives payments from their clients right away. It feels like they hold onto that money to earn interest, hoping participants will eventually give up on their payments. Waiting three months for a small amount of $100 is excessive, and I am unwilling to return to the facility unless payments are made in a timely manner.

1
Date of experience: Dec 02, 2025

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