My recent interactions with the service have been unsatisfactory regarding customer handling and response times. The products seem to lack the necessary checks for authenticity and categorization. There seems to be a casual attitude from the team, with many inexperienced members. I haven't seen any improvements based on feedback. While I see potential in the business, I hope this message reaches those who can implement changes, as this has overshadowed my previous positive review of the service. Thank you and best wishes.
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