Review Time
My recent interactions with the service have been unsatisfactory regarding customer handling and response times. The products seem to lack the necessary checks for authenticity and categorization. There seems to be a casual attitude from the team, with many inexperienced members. I haven't seen any improvements based on feedback. While I see potential in the business, I hope this message reaches those who can implement changes, as this has overshadowed my previous positive review of the service. Thank you and best wishes.
The recent experience with the service has been quite disappointing regarding customer support and response times. The products seem to lack proper checks for authenticity and organization. The team appears casual, with many new faces and a noticeable lack of experience. I have not seen any actions taken based on feedback for improvement. While I believe the business has potential, my concerns may not carry much weight. I hope this reaches the right people for necessary changes, as this has overshadowed my previous positive review. Thank you and best wishes.
I purchased an item from them, but it didn't include the necessary adapter, forcing me to source it separately, which took over a week. Now, the item isn't functioning even after charging it. They are refusing a return, stating that the time limit has expired. I advise caution with this company.
This platform is unreliable. I was misled during a mobile phone purchase and lost a significant amount of money. They sent me a defective phone and took three months to replace it, only for the replacement to fail after a month. They do not respond to queries or refund requests.
There are numerous negative aspects to discuss about their practices, but I lack the time. One staff member is particularly rude and unhelpful, often ignoring queries during significant transactions. The company appears dishonest, as they change prices at the point of sale. Overall, the experience has been frustrating and unsatisfactory.
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