I purchased both the ascension and canyon harnesses with the slings. Unfortunately before we got the upgraded harness, my dog got diagnosed with bone cancer and had to have her front leg removed. The canyon+upgraded sling we purchased had to be returned after testing it and the system not working on my dog.They denies the return of the upgraded harness first because they claimed it wasnt delievered in time. I emailed them back showing that they gave me email confirmation the sling was with them but not processed 2 weeks prior. They then denied because it was not in its original bag and because it had a spot of dirt smaller than quarter. They claim they cannot ship this product out to anymore customers despite it still being fully functional and advertising it as easy to wash.
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