saksfifthavenue.com

1.1
1.1 Based on 20 reviews

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Mj euro
If I could give it zero stars I would

If I could give it zero stars I would. They recently had a promotion if you spend over $225 on beauty products or perfume you will receive a free tote and samples. I purchased mostly for the gift with purchase option I was excited by the little samples I will receive with my purchase. The perfume I ordered arrives one week later with a separate free gift package. I opened the gift box no samples just the tote by itself in the box. I was upset one of the main reasons I ordered was because of the gift with purchase. I called there costumer service explained to them I only received the gift tote by itself with no samples in it. Costumer service didn’t believe me acted like I was lying told me they apologize and that they can’t help me. pretty much told me it was my problem not their that I didn’t receive gift with purchase. I didn’t care for the tote I wanted the sample products that were supposed to come with the gift. I’m extremely disappointed with the rude and unwilling to help customer service.

1
Date of experience: Sep 16, 2025

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