sakurawatches.com

3.5
3.5 Based on 26 reviews

...

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Issue with watch order due to manufacturer error

I ordered a watch that was listed as available, but it seems there was a system error with the manufacturer. I received a refund, but I lost money on the currency conversion. Additionally, getting responses from the support team was frustrating. I went back and forth for weeks without getting my questions answered. They only asked, "How would you like to proceed?" without providing any useful information.

1
Date of experience: Dec 30, 2025

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