I purchased a set of these knives. Despite following the care instructions, one of the knives has developed a small rust mark. I contacted Sakuto both on their website contact form and via their email support. Neither of these has been responded to! This is very poor customer service, considering how much we paid for these knives. We would definitely NOT recommend purchasing from this company, as there is clearly no aftercare. They are just happy to take your money, and are not bothered by all of the negative reviews they have been getting and will probably continue to get.
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