The worst experience. Ordered these before checking trustpilot, and tried to cancel immediately. They sent the product and I couldn’t refuse delivery, This is not a UK based company despite the UK domain. The knives were poor quality as I was expecting, so I returned them. Customer service was beyond appalling. Short and nonsensical replies, insisting I sent the knives back to an address is Japan. It’s been 24 days since I sent them and they have tried to be delivered twice, with no luck. I have sent them the tracking details and their customer service rep claim they haven’t heard anything. Avoid at all costs. I still haven’t got my money back, and I am tearing my hair out
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