Bought these knives really excited to upgrade and I couldn’t be more disappointed with both the knives, and the customer service. The knives arrived after waiting weeks only for them to be blunt and super light in weight. They clearly hadn’t been sharpened and the handles were weak and felt plastic. Emailed customer service who have been incredibly unhelpful. Please beware, the return address is to a factory in Japan and no UK courier will accept bladed goods. I have contacted customer support three times about this as they reply ‘they must be returned to Japan’ which breaks all UK consumer laws. Really disappointed. I hate to complain but avoid both these knives, and company, at all costs.This is the review I posted to their website… deleted by the company!! Please note everyone that this breaks UK consumer laws - your credit card companies will issue you with a refund when reported to them!
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