I ordered a knife on 6th November, I received this on Tuesday 22nd November, fair enough it came within the quoted time frame of 12-19 days, however my issues are that they sent me completely the wrong item. Not even remotely close to what I ordered. I emailed to say I needed the correct item sending asap as this is for a Christmas gift, they said they would send me one out the next day but it will take another 12-19 days. I said that’s ok but I asked for the new tracking number so I can see when this is going to arrive, they have not responded to my emails asking for this and I have chased it multiple times. I have now asked for a refund and address to send the wrong item back to and again no response. Stay clear of this seller as you’re more than likely going to encounter issues.
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