Ordered a knife, sadly before looking at these reviews.I’ve attempted to leave reviews on their own site but unsurprisingly none of them have made the cut (unintentional pun). Very much looks like the reviews are either fake or rigorously hand picked.Ordered the item on the 13/10/23. Noted that the marker on the map indicating the delivery address was different to my address. Contacted them to make them aware of this. Received very odd replies- as if they didn’t understand. I then thought it might be better to highlight the incorrect address with the delivery company so went to the tracking information. There was a number but it wasn’t associated with any courier. I contacted the company again to ask who the courier was- again, vague, unhelpful and seeming not to grasp the issue. By this time I’m pretty concerned that this is a scam so had a look at the reviews here, confirming my fears. Really annoyed at my own gullibility. Now 19/11/23, no knife, tracking now showing ‘expired’. Now not responding to emails. No acknowledgment of request for refund.Edit: having ranted to the company I have today received a refund from them. I still wouldn't trust them in future though as the rest of my documented experience remains unchanged.
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