I have bought a whole set of knives, £400. They do look stunning and you have to sharpen them regularly and they are lethal. However, one of them has a tiny chip on the blade, which I’ve noticed around Xmas time. Not sure how this happened as the knives are hand washed, hand dried, not used for anything other than food. It is also extremely surprising that “Damascus” steel or any steel for that matter, would chip on just cutting food. I’ve now emailed 3 times to customer service for replacement-not heard anything. I’ve accepted this is not Damascus steel and these are not genuine Japanese knives. I’m happy they do sharpen very well and they look amazing in my new kitchen but I’m very disappointed that I cannot get in touch with customer service. I just want a replacement.
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