I dealt with Angela and she was superb, answering all the questions I had and advising on my best course of action. Salamander pumps are the best and I'd had a positive head one powering my showers for 20 years until it packed up, so I replaced it with the latest compatible new one from Salamander. Unfortunately it did not work the way the old one had, apparently due to upgrades in technology affecting the way the new pump worked, so when I rang I was advised that a negative/universal head pump was the answer. Salamander took back the positive head pump, under warranty, and I paid the difference in price between the cost of the two pumps and the new universal pump was received within a couple of days. To return the non compatible pump, I put it in the box and rang Salamander, who then arranged for it to be picked up. First rate advice and service. Thank you Angela and Salamander and here's to another 20 years service for this newly fitted shower pump.
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Salamander Pumps offer a range of shower pumps, whole house pumps and accumulator tanks to help solve water pressure problems. Learn how to get that power shower performance and improve water pressure within your home.
