I bought an oud from Sala Music in August 24 and since arrival, I am having an issue with it. The neck area is weirdly shaped and some strings are top of each other. Tuning is also a nightmare, it never stays tuned. I spend 15 min every day. Since the day one I asked them to refund or change it rather than taking a responsibility with this faulty instrument, I’d been asked to pay the the currier and it was a ridiculous amount of money, so there were no point. Top of all that the body has started to peel and seems like it will be completely broken soon. No one response from the company whatsoever. The quality of the instruments they sell is just awful. Never ever buy from them again.
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