I’ve been collaborating with the company since 2016 as a partner agency in Italy — nearly 10 years now — and during this time we’ve completed over 70 projects together across various industries and complexities. This review reflects genuine, long-term experience, not just a brief trial. The platform is a robust and adaptable marketing automation solution with impressive capabilities in customer data management, behavioral segmentation, and omnichannel automation. We’ve employed it for intricate ecommerce and lifecycle campaigns with outstanding results, particularly in data-driven personalization and scalable workflows. It’s not a straightforward “plug & play” tool, which is one of the main drawbacks noted in negative reviews — and it’s accurate. There is a learning curve, especially if you aim to utilize advanced features. However, in my experience, that complexity is precisely what enables the creation of impactful automation rather than basic campaigns. The customer success and support team is highly available, responsive, and helpful. They are consistently there when you require assistance, clarification, or troubleshooting, which significantly enhances the experience when managing real-world projects. Throughout the years, I’ve observed the platform continually evolve in both technology and usability, demonstrating that they pay attention to partners and clients. In summary: it has its advantages and disadvantages, but if you value data-driven marketing, personalization, and long-term customer engagement, this platform remains one of the finest we’ve utilized.
Claim your business profile now and gain access to all features and respond to customer reviews.
We help eCommerce businesses grow sales through deep customer understanding and seamless multi-channel interactions. Our approach collects real-time data on transactions, preferences, and website behavior, stored and managed in our Customer Data Platform. This data powers our Omnichannel Marketing Automation and AI-driven personalization.
Our platform, co-developed with e-commerce marketers, introduces innovative tools like zero-party data collection, AI email design, and flexible workflows to address e-commerce challenges. Trusted by global brands like Adidas, Converse, and Crocs, we consistently deliver a 5-10x conversion boost and 40% annual growth, recognized by G2 for excellence. Think of us as an extension of your marketing team, always focused on delivering value, starting with a custom Growth Plan tailored to your business.
More information: www.salesmanago.com
See more
