I had the displeasure of dealing with this person, beware he has at least two websites and the one I ordered from was Salin Appliance Spares and although there were no pictures I looked up the part number and ordered the part and waited on delivery which I paid for express within 3 days(another rort)and 8 days later it finally arrived. I have no idea why it took so long as the box was completely empty! Terrible yeah? That is just the start. I called the number and very calmly said there has been a mistake made as you have sent me an empty box and then he blew a gasket, he was yelling and denying everything, telling me to send him pictures so I asked what his name and mobile number was so I can send him the pictures, his name is Ali and gave his number. He looked at the photos and while still being aggressive, he said he will get it replaced, I rang him 3 days later to check on progress and he started all over again, name? invoice number? can you send me pics? I said we have already been through all of this and he asked when. So I just played his game and gave details again, he said he will organise a replacement again. 3 more days later I rang and asked him where we are at and once again playing dumb, this time I was recording the call and he asked me to put in an email and someone will reply and send me tracking number...a few days later HE responded to my email and told me there will be no refund as the package had already been sent out.
This is by far the worst purchasing experience I have ever had, he is rude, offensive, yells at you, doesn't accept responsibility. In the end he has ended up with my money. Karma is great!
I am pleased to say that I ended up ordering the part through Statewide Appliance Spares and low and behold the correct part turned up today, only 3 days after ordering. Ali, it isn't that hard to do the right thing! You are a scammer!
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Salin Appliance Spares is a Sydney-based appliance parts distributor, proudly Australian-owned and operating since 2000 under Powas Pty Ltd. We supply spare parts for major household brands including LG, Fisher & Paykel, Electrolux, Westinghouse, Simpson, Bosch, Samsung, Haier, Beko, Panasonic, Daikin, and many more.
