I've been shopping online and in-store for a while, but I think it's time to find a different option. The pricing can be deceptive, and if you're expecting refunds, good luck. Despite spending over $40 for free delivery, I've often been charged shipping fees. Recently, I paid for a 2-hour delivery service, which I needed due to my disability. I placed my order before 4 PM but didn’t receive it until 5-6 hours later. I reached out to their online customer support and insisted on speaking with a live agent. They apologized and promised a refund, but I haven’t seen anything back and have filed a complaint without any follow-up from the company.
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Sally Beauty Supply is the largest retailer of professional beauty supplies in the world. Sally Beauty Supply offers the consumer and the salon professional more than 6,500 salon-quality products online and in-store.
