Really poor customer service.. I purchased a £200 pair of hiking boots, which I had previously also purchased and they were brilliant. However, the new pair rubbed my left ankle, I couldn't wear them and returned them to one of their retailers, where I bought them from, for a replacement. But they didn't have any in stock, so I asked Salomon directly, if they could source a replacement for me, but they said that because I didn't order them from their website directly, they can't help me. I now have no boots and no help from Salomon. Really poor customer service. At the end of the day, the boots were made by them. They just leave their customers hanging. Do not waste your money on their products, because if you have a problem, they don't want to know, unless you order directly from their website.
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Online shop for sporting goods for men, women and children. Ski boots and clothing. Snowboarding, trail running and hiking clothes & shoes
