I called about a faulty home net today. The phone customer service was excellent. I thought visiting a store for a new cable would be quicker, so I went to a nearby location. I politely showed the email, but the staff member was rude and claimed they had no cables. I found this behavior unacceptable. I visited multiple stores, and none had the cable. I wish the company would hire more professional staff instead of arrogant individuals. Our service has had many interruptions, and they always claim everything is fine. I rated it two stars because of the helpful hotline; I had to call three times, and they were great.
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Salt is a Swiss telecommunications provider which owns and operates an extensive, high-quality mobile telecommunications network. With Start, Basic, Swiss, Europe, World, Young and Surf, Salt offers a comprehensive portfolio of personal, straightforward and efficient mobile flat rate subscriptions. At up to 1 Gbps and no extra costs, Salt customers can surf on the fastest available internet connection (4G+) –without any speed limitation. Salt’s ultra-fast 4G+ network covers over 55% of the Swiss population and its 4G network covers even 99%.Thanks to its ultrafast broadband solution called Salt Home, Salt provides a unique triple play service, which for the first time in Switzerland takes full advantage of the optical fiber technology by means of symmetrical date transmission rates of up to 10 Gbit/s. Salt Home can be combined in an gainful way with Salt’s powerful mobile flat rate subscriptions. Salt in figures: 1,286,600 postpaid customers (as of 30.09.2020), 103Salt Stores and 4G coverage of 99% of Switzerland’s population. See more
